About
Built By People Who'd Already Seen the Problem.
PayStrm's founders spent their careers inside banking, not around it: one in credit and consumer finance, the other in IT and cybersecurity, including time as a bank CIO leading infrastructure through a credit union merger. Between the two disciplines, they'd sat on the bank side of more merchant accounts than either could count.
What they kept seeing from that seat was consistent. A fee would show up on a merchant statement months after signing, with a name vague enough that nobody could quite explain it. An effective rate would drift a little higher every year, for reasons that never made it into a phone call. And when something actually broke, a batch that didn't settle, or a terminal that stopped working the morning of a busy Saturday, the business owner calling in would land in a queue, a script, and a case number. Everything except someone who could actually fix it.
PayStrm exists to close that gap. Pricing gets set once, in writing, and it stays that way. And when something breaks, you're calling a real person, not a call center reading from a screen.
Leadership
The People Behind PayStrm
Brian Crum
Co-Founder
20+ years in banking, credit, and consumer finance, including a run as COO of a community bank. Brian focuses on PayStrm's banking relationships and the integrity of its pricing.
Adam Dickert
Co-Founder
18+ years in IT and cybersecurity, including time as a bank CIO leading infrastructure through a credit union merger. Adam focuses on PayStrm's systems, security, and support.
Founder-Led, By Design
PayStrm is run directly by its founders today. In practice, that means a real person who knows your account answers when you call, signs off on your pricing, and picks up when something goes wrong, not a ticket queue.
Get In Touch
Get Started
Call, email, or send a note. You'll hear back from a real person, not a ticket number.
Ask Us a Question
Talk to a real person who can answer your payment questions with clarity and care.