Why We're Different
What Usually Happens. What We Do Instead.
PayStrm sells reliability. Pricing doesn't creep after signup, and when something breaks, a real person answers instead of a queue. That's the whole pitch, not lower rates on paper, not a longer feature list. Here's what that actually looks like next to what most businesses have already lived through with another processor.
Pricing
Pricing That Doesn't Creep
What Usually Happens
- A new fee shows up on the statement with a generic name and no explanation attached.
- Your effective rate is a little higher this year than last, and nobody can tell you exactly why.
- Asking about it means a hold queue and a rep reading the same script back at you.
What We Do Instead
- Pricing is set at signup, in writing. The same rate today as the day you signed.
- If an underlying cost changes, we call and explain it before anything changes on your statement.
- You can ask what a fee is for and get a straight answer, not a reference number.
Support
Support That Doesn't Disappear
What Usually Happens
- You're a priority during the sales call. After you sign, you're a ticket number.
- The person who answers the phone doesn't have the authority to actually fix anything.
- A stuck deposit or a dead terminal becomes your problem to escalate, repeatedly.
What We Do Instead
- However you call in, you end up talking to a real person.
- The person on the phone can make the call, no escalation, no waiting on someone else.
- If something breaks, you're talking to a real person, not a queue.
See exactly how the pricing works
Pricing gets its own page for a reason: plain language, no locked door.